Free AI Website MakerEffective Date: [December 31, 2024] Company Name: [WADONA BIOSCIENCES PVT. LTD] Product: Turmowhey, BioHalad, BrahmiGold, Ashwa-CZ] Contact Information: [[email protected], +919689902183]
We understand that sometimes customers may change their minds or realize that they no longer need a product after placing an order. Our cancellation policy is as follows:
Cancellation Before Dispatch: You can cancel your order for a full refund if it is processed but has not yet been dispatched. To cancel your order, please contact our customer support team immediately at [[email protected]] or [+91-9689902183]. Cancellations will be confirmed by our team and the refund will be processed to the original payment method.
Cancellation After Dispatch: Once your order has been dispatched, cancellation will not be possible. However, you may choose to return the product (see the Return Policy section below).
Our priority is to ensure that you are completely satisfied with your purchase. If you receive a damaged or defective product, you may return the item under the following conditions:
Eligibility for Returns: Returns are accepted only under the following conditions:
The product is unopened, unused, and in its original packaging.
The return request is made within 3 days from the date of delivery.
You have proof of purchase (invoice, order number).
The product was not part of any promotional or clearance sale (unless defective).
Non-returnable Items: Certain items, such as opened supplements or products that have been tampered with, cannot be returned due to health and safety regulations.
Damaged or Defective Products: If the product is damaged or defective at the time of delivery, please contact us immediately within 48 hours with photos or videos of the damage. A replacement or full refund will be provided for damaged or defective items. We will arrange for the product to be returned at no cost to you.
Return Process:
1)To initiate a return, please contact our customer support team at [[email protected]] or [+919689902183].
2)Once the returned product is received and inspected, we will issue a refund to your original method of payment (excluding any shipping fees).
Refund Process: Refunds for eligible returns will be processed within 7-10 business days from the receipt of the returned product. The refund will be issued to the original method of payment. If the original payment method is unavailable (e.g., the card is expired), we may issue the refund via a different method, such as a bank transfer or store credit, after consultation with the customer.
Refund for Cancellations: If you cancel an order before dispatch, a full refund will be processed to your original payment method. Refunds may take up to 7-10 business days to reflect in your account, depending on your bank or payment provider.
Partial Refunds: In certain cases, such as when a product has been opened or used, a partial refund may be issued at our discretion, based on the condition of the returned product.
Shipping Costs for Returns: The customer is responsible for the cost of return shipping unless the product is defective, damaged, or incorrect.
Original Shipping Charges: Shipping charges are non-refundable unless the product is defective or an error was made on our part.
We do not offer exchanges for nutraceutical products due to hygiene and safety reasons. However, you may return an item and place a new order for a different product, subject to our return policy.
If you have any questions or concerns regarding our refund and cancellation policy, or if you need assistance with a return or cancellation, please reach out to our customer support team:
Email: [[email protected]]
Phone: [+91-9689902183]
Address: FP53, FOOD PARK MIDC INDUSTRIAL AREA, BUTIBORI, NAGPUR 442233]
Free AI Website Maker