Overview

Our refund and returns policy lasts 7 days from the date of delivery. If 7 days have passed since your purchase was delivered, we cannot offer you a full refund or exchange.

To be eligible for a return, your item must be unused, with all safety seals intact, and in the same condition that you received it. It must also be in the original packaging.

Strict No-Return Policy for Opened Supplements: Due to health, hygiene, and safety regulations, we strictly do not accept returns or provide refunds for any nutritional supplements once the safety seal is broken or the container has been opened.

Several types of goods are exempt from being returned:

• Opened or used health and personal care items (including all supplements).

• Items missing the original seal or packaging.

• Gift cards.

To complete your return, we require a receipt, order number, or proof of purchase.

Refunds

Once your returned item is received and inspected, we will send you an email to notify you that we have received your package. We will also notify you of the approval or rejection of your refund based on the condition of the item (i.e., verifying the seal is intact).

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment via Razorpay, within 5-7 business days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company or bank, as it may take some time before your refund is officially posted. If you’ve done all of this and you still have not received your refund yet, please contact us at [email protected]

Sale items

Only regular-priced items may be refunded. Discounted or sale items cannot be refunded.

Exchanges

We only replace items if they are defective, damaged in transit, or if the wrong product was delivered. If you need to exchange an unopened item for the same product, send us an email at [email protected] and send your item to our physical address.

Shipping returns

To return your product, you should mail your product to: 2B, Rajkamal Complex, Dhantoli, Nagpur 440012 , Maharashtra, India

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary. If you are returning items, you should consider using a trackable shipping service. We don’t guarantee that we will receive your returned item.

Need help?

Contact us at [email protected] for any further questions related to refunds and returns.